Original topic:

Regarding software updates

(Topic created on: 05-03-2026 07:19 AM)
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vinay00007
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Galaxy A

Dear Samsung Support,

​I am writing to express my disappointment regarding the software update policy for older Samsung devices. While new launches receive prompt updates, older models are often neglected or receive updates very late.

​Why is there such a significant delay for older devices? Consistency in updates is crucial for device security and user experience. I hope you will look into this and provide timely updates for all supported models, not just the latest ones.

​Best regards,

Vinay

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