Original topic:

Problems using Google Related apps

(Topic created on: 05-20-2022 12:09 PM)
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Foujia
Beginner Level 2
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Galaxy A
I am facing a great problem using Google related apps in my Samsung a71. The problem is the Google related apps such as Google search engine, Chrome, YouTube are not working properly. They sometimes keep showing that there is no internet but my internet is working all working well in other devices. In fact it is working nicely on Facebook, Samsung internet, messenger, and apps that are not Google related. Is there anyone who is facing the same problems? Can anyone help me solving this issue?
1 Comment
cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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