Original topic:

Problems after Android 11 update

(Topic created on: 04-11-2021 12:37 AM)
4011 Views
Fitzroystar
Active Level 3
Options
Galaxy A

Please help my Samsung A70 is as good as dead as soon as it updated to android 11 the screen went dim I have to always hard reset for it to start up again and get bright and as soon as I lock the screen it's dim again and I won't see anything even to answer phone calls Samsung my phone was alright before your update now  I am stuck what my I do to get my phone to work properly 

9 Comments
Fitzroystar
Active Level 3
Galaxy A

I am really unhappy about this issue I paid a lot of money for my A70 only to be destroyed by your silly auto updates my phone was working perfectly before now its half dead because of you Samsung and your viral updates designed to ruin your own customers smartphones I am holding you responsible for the damage of my Samsung A70 

Sand25
Active Level 5
Galaxy A
I am using A70, after the update there is no problem at all, phone running smoothly and fine. Please contact samsung customer care or service center.
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Fitzroystar
Active Level 3
Galaxy A

I tried calling but I can't get hold of them I sent email requests and they all haven't been replied yet 

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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
mohammed afsar
Beginner Level 2
Galaxy A

dear sir,

this is mohammed afsar.

my Samsung A70 is as good as dead as soon as it updated to android 11 the screen went dim I have to always hard reset for it to start up again and get bright and as soon as I lock the screen it's dim again and I won't see anything even to answer phone calls Samsung my phone was alright before your update now  I am stuck what my I do to get my phone to work properly .

 

kindly look on it.

0 Likes
ParulSrivastava
Beginner Level 3
Galaxy A

I upgraded my A70S to Android 11 today and phone has been useless ever since!! Have been rebooting to check my messages. And the s go unanswered because it won't swipe to answer because I can't see where's what on the damned dark screen! This is so annoying @Samsung, why this mediocrity?? Fix it!!!

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Rahul3421
Beginner Level 2
Galaxy A
My phone Galaxy A70s is not starting after an software update on 02/05/2021 9:00 A.M. my location is Delhi, India.

20210502_090348_122751.jpg

20210502_094325_122760.jpg

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gkkgkgof
Beginner Level 3
Galaxy A
Please help my samsung m11 android 11 update after charging speed is low and very heating in charging pls help iam telling error report in samsung members but not use pls help my phone is very heating in charging
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ivena
Beginner Level 2
Galaxy A

OMG i have the same case as yours. And it's been happened twice this month Dec 2021 !!

First time it happened for 32 hours on Dec 10 2021

And it happened again on Dec 25 2021 until now.

 

Please SAMSUNG solve it 

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