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04-11-2021 12:37 AM in
Galaxy APlease help my Samsung A70 is as good as dead as soon as it updated to android 11 the screen went dim I have to always hard reset for it to start up again and get bright and as soon as I lock the screen it's dim again and I won't see anything even to answer phone calls Samsung my phone was alright before your update now I am stuck what my I do to get my phone to work properly
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04-11-2021 03:30 AM in
Galaxy AI am really unhappy about this issue I paid a lot of money for my A70 only to be destroyed by your silly auto updates my phone was working perfectly before now its half dead because of you Samsung and your viral updates designed to ruin your own customers smartphones I am holding you responsible for the damage of my Samsung A70
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04-11-2021 08:07 AM in
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04-12-2021 02:41 AM in
Galaxy AI tried calling but I can't get hold of them I sent email requests and they all haven't been replied yet

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04-12-2021 10:40 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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08-25-2021 07:10 PM in
Galaxy Adear sir,
this is mohammed afsar.
my Samsung A70 is as good as dead as soon as it updated to android 11 the screen went dim I have to always hard reset for it to start up again and get bright and as soon as I lock the screen it's dim again and I won't see anything even to answer phone calls Samsung my phone was alright before your update now I am stuck what my I do to get my phone to work properly .
kindly look on it.
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04-16-2021 11:28 PM in
Galaxy AI upgraded my A70S to Android 11 today and phone has been useless ever since!! Have been rebooting to check my messages. And the s go unanswered because it won't swipe to answer because I can't see where's what on the damned dark screen! This is so annoying @Samsung, why this mediocrity?? Fix it!!!
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05-02-2021 09:45 AM in
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08-02-2021 08:19 PM in
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12-30-2021 08:11 AM in
Galaxy AOMG i have the same case as yours. And it's been happened twice this month Dec 2021 !!
First time it happened for 32 hours on Dec 10 2021
And it happened again on Dec 25 2021 until now.
Please SAMSUNG solve it
