Problem with Jio Network

[JayAsk]

I am using Samsung A73 and after latest update facing below issues.

I am using jio sim in 2nd slot and before update it was working fine, but after latest update sometime jio sim is not detected at all, it works only on single sim. When i restart the phone it works properly.

Dear Samsung team pls look into it, this is premium A series phone such errors is not expected.

Expecting fast resolution.

[_Sayujya_]

S series got serious problems while being the most premium and saying A series is premium🤣

[JayAsk]

Cost of phone is of premium so it is worth saying premium in A series 😆

[_Sayujya_]

Yes im also using A80

[JayAsk]

How to give feedback to samsung team are they really reading these posts

[_Sayujya_]

Nope

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your concern and apologize for the inconvenience caused, to understand your issue better we would like to Call you and take remote ofyour device along with our R&D team.

We request you to kindly share your contact details with the preferred date and time of calling

Phone number :

Preferred date of Calling:

Preferred time of calling:

Thank you for writing to us.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support