Original topic:

Problem in Camera

(Topic created on: 03-26-2023 12:53 PM)
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ShishirMaurya147
Active Level 1
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Galaxy A
I am not able to switch rear camera to front camera while video recording. Before getting One UI 5.0 update , i was able to do so. But after update i am facing this problem.
Why this problem happens?
What should i do now?
 
@Samsung India , #SamsungGalaxyA71
2 Comments
Galaxy A
Clear data of camera app.
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clear camera app data: Settings >> Apps >> Camera >> Storage >> Clear data.

Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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