Original topic:

Problem after update

(Topic created on: 03-12-2021 04:26 PM)
151 Views
Sagrika
Beginner Level 4
Options
Galaxy A
Can somebody please tell me are they facing problem after updating because i am facing like whats up , insta suddenly showing a notification of not responding and some apps are taking to log to open .
9 Comments
Chaituvk
Active Level 6
Galaxy A
which phone it is A50s and u got the update..?
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Sagrika
Beginner Level 4
Galaxy A
A50 yes got the update today only
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Ehsank
Expert Level 5
Galaxy A
you can perform these below steps one by one and observe

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)
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Sagrika
Beginner Level 4
Galaxy A
Thanks
Ehsank
Expert Level 5
Galaxy A
my pleasure 😊👍
now ok or still?
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Galaxy A
Check their updates

also clear cache of those apps

go to device care and clean memory and optimize your device

Chaituvk
Active Level 6
Galaxy A
oh am asking about A50s not for A50
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Galaxy A
Couple of my known have A50 too but they aren't facing any issues.

Try clearing cache of your phone if that didn't help visit nearby service center.
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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