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Original topic:

Problem after android 13

(Topic created on: 12-20-2022 09:12 AM)
226 Views
Vk23
Active Level 4
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‎12-19-2022 01:04 PM in 

Galaxy A
In my galaxy a52 4G, when a video or audio call is coming in Whatapp, only ringing sound is there; no display. I think this is after android 13 update. Is any solution?
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2 Comments
Jermi_Joy
Active Level 3
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‎12-20-2022 09:12 AM in 

Galaxy A
You might have turned off the notifications. Just try to switch ON the notifications for whatsapp.
If this meets your problem, mark it as a solution.
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cs_member8
Moderator
Moderator
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‎12-28-2022 12:51 AM in 

Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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