Original topic:

Pro mode ain't working

(Topic created on: 07-30-2020 10:56 PM)
251 Views
Navyadhara
Active Level 1
Options
Galaxy A

image

As u can see it gives this error everytime I change the ISO settings or do something else and it's disgusting. Did not expect this from a company like samsung happening. Resolve this in the coming updates atleast kindly. 
5 Comments
Viki100420
Active Level 10
Galaxy A
It is the same problem faced by many a71 and a51 device users so dont worry.
Many logs and crash reports are sent to samsung by now.
So it will be solved soon via a update.

You can use the shutter speed at maximum of 0.5sec which will not crash the camera apk and you will be still able to use manual focus and other manual controls.
Ehsank
Expert Level 5
Galaxy A
as of now go to camera settings and click on reset to default and check
0 Likes
Galaxy A
Nothing will happen. I have already tried this.
0 Likes
Ehsank
Expert Level 5
Galaxy A
then go to service centre if possible for you
0 Likes
cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes