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11-15-2023 09:09 AM (Last edited 11-15-2023 09:11 AM ) in
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11-19-2023 11:54 AM in
Galaxy AYour A34 phone should be updated to the latest software version, Android 13. Please ensure that your device is running this update for optimal performance.
At this time, Android 14 has not been released to all devices. The announcement for the Android 14 update will be made on Samsung Members, and we encourage you to stay tuned for further information.
For the buds issue, we recommend the following steps:
Open the Samsung Wearable app on your phone.
Navigate to "About Buds."
Select "Reset Buds."
Additionally, try resetting the network settings from the device settings:
Open device settings.
Go to General.
Select Reset.
Choose Reset Network Settings.
CAUTION: This action deletes all network information, including Wi-Fi and Bluetooth settings.
These steps are designed to address the issues you've encountered.