Original topic:

Phone stuns for 2 or 3 minutes when charger is inserted

(Topic created on: 06-17-2018 01:43 AM)
262 Views
pjbiotech
Active Level 1
Options
Galaxy A
Whenever i insert the charger, my A8+ becomes laggy for few minutes and all processes halts literally. It doesn't seems normal for such a high end phone. may be some software improvement is expected sooner
0 Likes
6 Comments
Rajneeshydv
Active Level 6
Galaxy A
Yeah I'm also facing the same issue from past 3 weeks in my J7NXT
0 Likes
pjbiotech
Active Level 1
Galaxy A
Lets see what samsung has to say for this issue
0 Likes
Bomon
Active Level 4
Galaxy A
You need to get new charging cable and charger both. Happened to me earlier.
0 Likes
pjbiotech
Active Level 1
Galaxy A
what more than an original accessory? even same results with A5 2017 charger, that too has same voltage ratings
0 Likes
admin_
Expert Level 5
Galaxy A
Thank you for being with Samsung and sharing the concern. We would request you to provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports) so that your concern can be resolved soon. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes
ansaf
Beginner Level 2
Galaxy A
iam also using A8+. I updated to oreo yesterday And now the battery draining too fast. Whats the hell is this? please solve this with a update
0 Likes