Original topic:

Overheating problem

(Topic created on: 08-18-2021 07:57 PM)
582 Views
Salmanahmed7
Active Level 4
Options
Galaxy A
A50 Please help how to solve this problem
5 Comments
Deb_raj_01
Active Level 6
Galaxy A
Reset your phone. Check and download system update.
Salmanahmed7
Active Level 4
Galaxy A
Up to dateScreenshot_20210818-202552_Software update.jpg
AnkitAdhikari
Active Level 3
Galaxy A
1 put apps to deep sleep which uses high amount of battery
2 use lite apps such as instead of Facebook use its lite version
3 clear cache of your phone daily
4 in location turn off both settings in inmprove accuracy such as wifi scanning
5 go to settings go to google click on upper right 3 dots and go to usage diagnostic and turn the setting off
6 place cleaner widget on home screen and tap it thrice a day

Hope it helps
Anonymous
Not applicable
Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/  

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung. 

Warm Regards,  
Samsung Customer Support

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