Overheating problem

[mekabir]

I have a problem with samsung a20.. it has overheating problem. When i turn it on after sometime it automatically shutting down.  and there is a message your device is overheating due to running some application.. but i uninstall all the apps. but yet its show that..How can i solve this problem?? even when i plugged it for charging purpose.

[Ehsank]

go to safe mode and observe for atleast 2-3 days

[mekabir]

then

[Ehsank]

then, observe same thing would happen or not
if not then problem with 3rd party apps
if yes then you have to visit service centre

[mekabir]

thanks bro

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[mekabir]

thanq