I'm having galaxy A8 star .....From few days I see overheating whenever I play games and device is also charging slowly.. Fast charging is also on .....what should I do?
Please perform the below mentioned steps to resolve the issue:
1. Uninstall the unnecessary apps. Too many apps installed on device may cause the device heating issue.
2. Long duration of graphics intensive gaming sessions may cause the heating issue. Avoid long gaming sessions.
3. Usage of mobile phone when charging may cause the heating issue. So we recommend you to avoid usage of mobile phone while charging.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
