Original topic:

One ui 4 (a52 4g) Display/Aod bug

(Topic created on: 01-19-2022 11:12 AM)
949 Views
one_power
Active Level 2
Options
Galaxy A
After updating to one ui 4. Aod is messed up. I'm using tap for aod (10sec). The problem still exists even If we disable the aod 
This happens multiple times


Edit - here is a temporary fix.
1. Enable dev options 
Change windows, transitions, animator scale to 0.5x
2) turn of Aod and set the refresh rate = 60hz 
3) close all apps from recent menu 
4) restart the device 
5) go to settings and make refresh rate = 90hz 
6) turn on aod. 
This has fixed my problem. But when switched back to 60hz, the problem still remains 
10 Comments
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support