Original topic:

ONE UI 3.1 (ANDROID 11) UPDATE!!

(Topic created on: 07-04-2021 12:01 AM)
342 Views
Racel Mapeso
Beginner Level 2
Options
Galaxy A

Good day my samsung a20 was working fine until i updated it to android 11 just a few hours ago, up until the update my apps were working fine but after the said update suddenly some of my apps dont notify anymore, and what's worse is that everytime I restart my phone my theme and wallpaper all seem to reset to the default photo and theme from when i first bought the phone. Anyone had a problem like this?? Do you have any solution?? 

 

Thank youu

5 Comments
Galaxy A
Kindly share this as an error report in the get help section 🙏
Lekshmanan
Expert Level 3
Galaxy A
Reset ur mobile
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ishersingh
Beginner Level 2
Galaxy A
Mare phone Android 11 na update ha
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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EMEmon4280
Beginner Level 2
Galaxy A
- yeah!! same problem and sometimes navigation buttons doesn't work
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