Samsung is releasing OneUi 5.O updates for devices but they need to remember this, that they have released buggy android 12 for Some devices like for my Device GALAXY A21s but on 14th July but no updates later on. Even after complaining many times related to slow device and laggy user experience but no updates from Samsung. Why ???? The devices is ruining day by day.
Don't buy budget smartphones from Samsung and expect a lag free software experience.First of all one UI is heavy and it eats up a lot of ram and creates lots of cached data ,so you need at least a Snapdragon 730 or better and 6 gb of ram for a smooth experience.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:
Is there sufficient space available on your device? Kindly check the space on your device: Path: Settings > Device Care >Storage
To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.
Kindly check RAM in your device:- Path: Settings>Device care>Memory.
To improve the performance RAM of the device should be free. So, clear the RAM memory once a day. Check app cache Does the device hang while accessing any particular Application/Game etc?
Please follow the below steps 1- Clear app cache through Device care:
Step1: Navigate to the app's screen and tap on Settings. Step2: Tap on Device care. Step3: Tap on Storage. Step4: Tap on CLEAN NOW.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to Samsung. Warm regard, Samsung customer support
Please don't suggest the solutions, I've already reported the problems on members app and tried all the given steps. My galaxy A21s needed a security update, not solutions.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:
Is there sufficient space available on your device? Kindly check the space on your device: Path: Settings > Device Care >Storage
To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.
Kindly check RAM in your device:- Path: Settings>Device care>Memory.
To improve the performance RAM of the device should be free. So, clear the RAM memory once a day. Check app cache Does the device hang while accessing any particular Application/Game etc?
Please follow the below steps 1- Clear app cache through Device care:
Step1: Navigate to the app's screen and tap on Settings. Step2: Tap on Device care. Step3: Tap on Storage. Step4: Tap on CLEAN NOW.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to Samsung. Warm regard, Samsung customer support
