Kyle100
Beginner Level 3
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08-23-2023 07:05 AM in
Galaxy A
Hi there hopefully you are doing well.
I bought my samsung galaxy A24 two months ago , its been working fine without having problems and now I recently noticed that when I play radio and a voice note on whatsapp there is no sound at all. When i play radio it says "radio can not be played during the call" whereas there's no call and on whatsapp it show that the record is playing i can see time counting but not hear anything. To solve this I have to switch the phone OFF and ON only then it will work.
Is there anybody who experienced this and how can I easily solve this issue without having to always turn off the cellphone?
2 Comments
donovangregg293 6
Active Level 8
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08-23-2023 09:21 AM (Last edited 08-23-2023 09:21 AM ) in
Galaxy A
I recommend you take your device to your nearest service center with proof of purchase for them to assist with the problem you are experiencing
ObakengHMakgoka
Active Level 2
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08-26-2023 07:18 AM in
Galaxy A
Try Software Updates
Or Clean your storage
But the best is to factory reset
Or Clean your storage
But the best is to factory reset
