Original topic:

#Network problem

(Topic created on: 12-15-2019 10:35 PM)
173 Views
dhrsh
Active Level 3
Options
Galaxy A
I am have network issue on my (GalaxyA50) while playing online games. 
2 Comments
Samsung_Support6
Moderator
Moderator
Options
Galaxy A

Hi there,

 

Please follow the below mentioned steps in order to resolve the network issue:-

>Do the reset network settings (setting>>general management>>reset>>reset network setting).
>Ensure that network frequency of your device should be selected on Auto-mode. Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode.

(GSM/WCDMA/LTE).
>Insert different SIM card in your mobile and check if the issue is resolved or not.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

0 Likes
dhrsh
Active Level 3
Galaxy A
👍
0 Likes