Just reset your device once. Go to General management _Reset_ Factory Reset. Remember your Google password before Reset. If problem still continues, contact service center.
We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:
Check device network mode settings Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings. Step2: Tap on Connections. Step3: Tap on Mobile networks. Step4: Tap on network mode SIM1 or SIM2. Step5: Select network mode.
Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.
Check network operator settings Kindly set device network operator as "Automatically".
Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings. Step2: Tap on Connections. Step3: Tap on Mobile networks. Step4: Tap on Network operators. Step5: Select automatically. Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode. Step6: Tap on OK. Step7: Registered on network.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
its new S8 LTE tablet and using vodafone sim but after every few hours its mobile data stop working even if I on and off mobile data its not working than I have to on flight mode and off it that mobile data starts working getting this problem daily 3-4 times, I have changed my Sim as well but still getting the same issue , this sim is working fine in my other device. I have done all trouble shoting provided by you but does not work. pl. resolve this
