Original topic:

Network issues

(Topic created on: 09-21-2020 05:27 PM)
631 Views
fireLUFFY
Beginner Level 2
Options
Galaxy A

My Samsung Galaxy A30 is having network issues. It works fine but suddenly, I can't see Volte or LTE+. The network indicator shows all 4 bars but I can't make calls or use internet. Only solution I've found is to toggle Airplane mode and after some time it happens all over again. Is there any solution for this ?

8 Comments
Ehsank
Expert Level 5
Galaxy A
go to settings >general Management >reset>reset network >restart your device then observe
Galaxy A
This is a bug but Idk Samsung is culprit here or Jio/SIM company.
And so far there is no concrete Solution for that.
veer
Expert Level 5
Galaxy A
you may wait for next update
0 Likes
Galaxy A
Airtel or Vodafone sim ??
0 Likes
Babai1995
Active Level 8
Galaxy A
Check ur sim card.If probleam still same then reset ur device then check..
0 Likes
ATANUROY
Active Level 7
Galaxy A
go to sim card manager then switch to mobile networks over there apn change it to jio 4g instead of videocon...mistakenly it changed to videocon
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Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
monika08
Active Level 1
Galaxy A
I'm facing the same issue on my s9 plus... plz suggest how to solve this ??
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