Original topic:

Network issue

(Topic created on: 01-14-2020 08:56 PM)
164 Views
Anis96133
Beginner Level 2
Options
Galaxy A

I have A50 now I'm facing Netwok issue when i came low single area then there  is no signal but i test my other phone no problem with this area..Why Samsung do this...May Be they also provide a update Due to The network Problems

6 Comments
mannumaharaj
Beginner Level 2
Galaxy A
i am having note 9 same issue
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rajesh112233
Active Level 8
Galaxy A
having A30s same issue...
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A50phone
Active Level 8
Galaxy A
yes
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SliceSupport
Active Level 10
Galaxy A
check your db and A S U reading from settings

network bars are different from device to device
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GSR9727
Active Level 3
Galaxy A
try resetting network settings from general management in settings
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

 

Hi there,

 

We would suggest you to follow the mentioned steps to resolve the issue:

1) Ensure that network frequency of your device is selected on Auto-mode.

Settings > Connections > More Networks > Mobile Networks > Network Mode > Select Auto mode (GSM/WCDMA/LTE)

2) Search for the Network Manually by the steps as mentioned:

Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search. 

3) Check via another SIM card in the device.

4) Reset network settings (Settings > General Management > Reset > Reset network settings).

Note: Kindly once coordinate with the network service provider,

If still issue persists, kindly visit nearest service center for physical inspection of your device. Service center personnel will provide you the further resolution.
Follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

 

Regards,
Team Samsung Members

 

 

 

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