Original topic:

Network issue

(Topic created on: 12-18-2019 08:23 PM)
167 Views
KevinJacobBiju
Active Level 9
Options
Galaxy A
Since last 3 days iam losing network connection suddenly.

I thought it was problem of jio 
But now I saw a post here saying same problem 

Guys are you experiencing such a problem.
If please tell.

Someone should help.

When network turns off whole phone went down.
So I turned the sim off .

Its something ridiculous.
3 Comments
Galaxy A
May be yours network issue... R u on stabel update or beta?
0 Likes
Galaxy A
On stable Android 9
It just caused in the time of 3 days.
0 Likes
Samsung_Support4
Moderator
Moderator
Options
Galaxy A

Hi there,

 

Please follow the below mentioned steps in order to resolve the network issue:-

> perform  the reset network settings (setting>>general management>>reset>>reset network setting).

>Ensure that network frequency of your device is selected on Auto-mode.

 Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).

>Search for the Network Manually by the steps as mentioned:

Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.

>Insert different SIM card in your mobile and check if the issue is resolved or not.

> If still issue persists then we would suggest you to contact your service provider.

 

Regards,

Team Samsung Members