Original topic:

Network & hitting issue on galaxy A10s

(Topic created on: 05-04-2020 10:50 AM)
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Rakib0011
Active Level 4
Options
Galaxy A
The problem with the network on my phone is that it sometimes leaves the network and suddenly gets very hot plz say what can i do?? Or solve this plbm......  
4 Comments
ghrao
Beginner Level 4
Galaxy A
pl reaply
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shavezkhan007
Active Level 1
Galaxy A

pls hard reset This Device 

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sonia2
Active Level 4
Galaxy A

pls hard reset This Device

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Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

 

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For heating issue, please follow this link: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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