Original topic:

Network Issues

(Topic created on: 03-23-2019 12:31 PM)
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S1999
Expert Level 4
Options
Galaxy A
Dear Samsung if you can't provide Pie update for A6 Plus then at least release a software update to fix network related issues in A6 Plus I am facing several network issues in data connectivity lte speed is very low compared to other devices using same SIM card several times network showing error and out of network then work after several reboots outgoing calls are dropping frequently voices are not coming properly   

Network hardware seems totally dead after last update
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10 Comments
Copywrite
Active Level 7
Galaxy A
ye
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S1999
Expert Level 4
Galaxy A
what?
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SubhasisDas
Active Level 4
Galaxy A
Go to settings and check for network strength
..
Please report back
S1999
Expert Level 4
Galaxy A
it seems ok I already confirmed from Airtel about network connectivity in our area
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SubhasisDas
Active Level 4
Galaxy A
Does the signal strength. ie the dB fluctuates?? If yes then its the operator issue or else you need to do a hard reset of your device.
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SubhasisDas
Active Level 4
Galaxy A
You can try two more alternatives assuming that it's not a software issue.
1. Wipe cache partition
2.Do a network reset.
Hope that helps
Regards
S1999
Expert Level 4
Galaxy A
already done the following steps by getting a guidance from Samsung help centre but still not solved also I removed 2nd sim card because both sim at same time making more unstable connectivity issues after dual lte update...
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S1999
Expert Level 4
Galaxy A
before dual lte update i didn't faced not much connectivity issues while using two sim simultaneously
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SubhasisDas
Active Level 4
Galaxy A
Last part of troubleshooting... Enquire if any one nearby is facing similar issues with the same service provider? If the answer is no... Then take your device to the service center.
Hope I was able to answer
Regards