Original topic:

My A50 not Charging

(Topic created on: 07-31-2020 11:40 PM)
189 Views
GamerSubho
Beginner Level 2
Options
Galaxy A

I tried out original charger(Bought new).

Diffrent charger my a50 wont charge.

It only charges from my cpu but not from any socket didnt have this problem ever using A50 since the past year.

3 Comments
Ehsank
Expert Level 5
Galaxy A
visit service centre
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Anonymous
Not applicable
Galaxy A
1s use mobile in safe mode for atleast 20min and check if you can charge in that. Try current A50 charger on different device and check. As you said you can charge from cpu so it is not cable issue.
Try using different adapter while in safe mode.
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cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

Open samsung member app > Get Help > Interactive check > Choose the phone hardware you want to check and optimize performance(eg. ports).

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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