Original topic:

Multi touch issue

(Topic created on: 01-06-2021 09:02 PM)
1612 Views
Shahtaj
Beginner Level 4
Options
Galaxy A
Multi touch not working 
Only 2 touch working but my device is saamsung galaxy a71
7 Comments
Anonymous
Not applicable
Galaxy A
only 2 double touch is work on samsung ,. lift to wake also not work
SRatnam01
Active Level 8
Galaxy A
How do you get to know that only two touches are working ? Try this app and check how many touches are actually working in your phone. If in this app test you get only 2 touches are working then visit your nearest samsung service and tell them to fix this. As your phone is till under warranty it will be done for free.

https://play.google.com/store/apps/details?id=com.spencerstudios.screentest
Shahtaj
Beginner Level 4
Galaxy A
true
SRatnam01
Active Level 8
Galaxy A
How do you get to know that only two touches are working ? Try this app and check how many touches are actually working in your phone. If in this app test you get only 2 touches are working then visit your nearest samsung service and tell them to fix this. As your phone is till under warranty it will be done for free.

https://play.google.com/store/apps/details?id=com.spencerstudios.screentest
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check rebooting your device. 

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Bhavdeep ahir
Beginner Level 3
Galaxy A

Same problem 

 

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SONUKUMAR128
Beginner Level 2
Galaxy A
Multi touch not working only 1 touch working but my device samsung A30
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