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03-08-2020 06:58 PM in
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03-08-2020 10:48 PM in
Galaxy A- Mark as New
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03-11-2020 12:40 PM in
Galaxy AHi there,
Please perform the following steps to resolve the issue:
For battery drainage issue follow the given link: http://www.samsung.com/in/support/skp/faq/1101689
For heating issue follow the given link: http://www.samsung.com/in/support/skp/faq/1119803
1- Make sure that 20% internal storage is free for which clear the RAM memory and storage of device (Settings > Device care > Memory/Storage > Clean Now).
2- Stop the background running app (Tap on the left soft key and close all the running apps).
For further mentioned issues, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
Regards,
Team Samsung Members
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