Original topic:

Max volume when using headphones dropped after update

(Topic created on: 10-03-2020 01:22 AM)
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Gothmother48
Beginner Level 2
Options
Galaxy A

My S10 has ridiculously low maximum volume using wired headphones after the latest update. Even when you redline the volume it's still too quiet. Traffic passing would drown out whatever you are listening to. Please restore the levels to original. This **bleep**. From lovers of loud music everywhere. 

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2 Comments
Ehsank
Expert Level 5
Galaxy A
if after update this happening then you can do one thing and lets see

A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the sound problem kindly follow below given steps:-


1. Disconnect all accessories and remove any third-party case form your phone and check device volume settings if its full or not.


2. Reset the device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.


If the issue still persist kindly visit your nearby service center for the physical inspection of your device. You can search for the nearby service center from given link:-
https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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