Original topic:

Loss of indoor 5G.

(Topic created on: 05-02-2023 10:17 AM)
aman01_20
Active Level 1
Options
Galaxy A
The moment my device (A33 5G) restarted after One UI 5.1 update the indoor 5G was totally lost, but outdoor worked pretty normal. Now the issue is I used same SIM in another device and proper 5G is coming even indoors. There was no issue back then, there was amazing speed of 5G in my room, nothing changed with network or usage. I tested with another phone where 5G is working normally. Anyone having same issue?. So we can pull a request for big fix
7 Comments
Anand_1244
Active Level 4
Galaxy A
For me it's working indoor also. Which sim you're using
aman01_20
Active Level 1
Galaxy A
But not for me. Are we on same device and same update? i.e. it's latest one right now
aman01_20
Active Level 1
Galaxy A
Will you care to elaborate the version and device?
Anand_1244
Active Level 4
Galaxy A
Sorry for late replying I have Samsung A33 same device and it's on One UI 5.1 February Security update
0 Likes
cs-member11
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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SKV-F235G
Expert Level 2
Galaxy A
Use 5g only mode from netmonster app it works for me in indoor coverage
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Anand_1244
Active Level 4
Galaxy A
Well but by doing this, we can't do calls