Original topic:

Lock screen wallpaper problem

(Topic created on: 07-05-2021 01:51 AM)
2227 Views
harry786i
Active Level 1
Options
Galaxy A
Hi everybody  I'm getting a problem in my samsung
A52 in my lock screen wallpaper . In lowest brightness the lock screen wallpaper colors 
Look different from actual one . It shows low quality pixilated wallpaper but when I disable fingerprint. lock screen wallpaper look good 
Please tell me that you are also getting that problem specially in light colour wallpaper 

10 Comments
vikas33346
Expert Level 1
Galaxy A
Off this button Screenshot_20210705-062522_Wallpapers_15375.jpg
harry786i
Active Level 1
Galaxy A
I do that but nothing happened
But when I disable fingerprint wallpaper looks in good quality
I think that problem is in fingerprint
It is a optimization problem.
vikas33346
Expert Level 1
Galaxy A
Yes one's restart your device
0 Likes
harry786i
Active Level 1
Galaxy A
Nothing happened after restart
And I searched many people's are facing this problem.
manovm97
Active Level 6
Galaxy A
I too find the same issue.
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Parcivales
Beginner Level 4
Galaxy A

I also face the same issue in my a51. Did anyone find a solution?

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Vascontuin
Beginner Level 4
Galaxy A

I do find this issue as well in my a32, but i see no solution yet

0 Likes
Vascontuin
Beginner Level 4
Galaxy A

Guys, someone* said in my post on Samsung Members this happens only if you use the phone with minimum brightness, I tried using more brightness and it was right, give it a try

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