Original topic:

Live caption

(Topic created on: 05-12-2023 12:46 PM)
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patel_vikas
Beginner Level 2
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Galaxy A
Live caption is not working in A22 it will show 
Update your software to enable this feature.

After that 

Update size is up to 40 MB
Make sure that you're connected to Wi-Fi while downloading caption data. Downloading over a mobile network may result in additional charges.

Then 

Couldn't download Live Caption data. Go to Settings > Sound > Live Caption.


What i can do to solve this problem ?
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2 Comments
cs-member11
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Galaxy A
0hv jo1317k3904a❤
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