Original topic:

Lagging problem

(Topic created on: 12-04-2019 06:38 PM)
401 Views
Kumawat2003
Active Level 4
Options
Galaxy A
After a new update in Samsung Galaxy A50 the phone is lagging very much in all pre installed app and also lagging in safe mode I have tried. Fingerprint is not scanning properly always showing" no match "
7 Comments
Abhimayur95
Active Level 6
Galaxy A
kb mila update
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Ashahad
Active Level 5
Galaxy A
25th nov ko
Pankajste
Active Level 4
Galaxy A
clear the cache and it will work superfast
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Pankajste
Active Level 4
Galaxy A
press and hold power and volume up together got clear cache option clear it and all done
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Jash2796
Active Level 3
Galaxy A
not working if i press and hold power and volume up buttons together
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Pankajste
Active Level 4
Galaxy A
Steps to Wipe the Cache Partition on Samsung Galaxy A50

At first, switch off your Samsung Galaxy A50 device

Next, press and hold the Power button, Home button and the Volume Up button for a while

Tap on the screen when it shows ”No Commands Message”

Use the Volume up and down keys to highlight the wipe cache partition and to select the same use the Power button

Confirm by clicking Yes option

You have successfully wiped the cache partition on the Samsung Galaxy A50 device.

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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Hi there,


Please perform the following steps to resolve the above mentioned issue:

1- Clear the RAM memory of device (Scroll down notification panel > Settings > Device care > Memory > Clean Now).

2- Stop the background running app (Tap on the left soft key and close all the running apps).

For fingerpring issue:

1- If any screen guard/tampered glass/protection film is available then first disable the fingerprint settings and then remove the screen guard.
2- Once screen guard is removed now register the fingerprint again and check the issue.

3- Check for the latest device O/S (Scroll down Notification panel > Settings > Software Update > Download updates manually).

If still issue persists, kindly visit the nearest service center for physical inspection of your device. Service center personnel will provide you the further resolution.
Follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

 

Regards,
Team Samsung Members

 

 

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