Resolved! Solved

Original topic:

Keyboard Freeze Glitch

(Topic created on: 01-07-2021 07:16 AM)
7159 Views
RyanGrant
Beginner Level 2
Options
Galaxy A
I have a Samsung galaxy A51 and whenever I try type i sometimes get this keyboard glitch where it freezes. Anyone else having this issue?

1 Solution


Accepted Solutions
Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Hi  RyanGrant

 

Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Samsung Keyboard>> Storage>> Clear Cache.

 

 Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

 

View solution in context

1 Comment
Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Hi  RyanGrant

 

Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Samsung Keyboard>> Storage>> Clear Cache.

 

 Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.