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06-03-2020 10:52 AM in
Galaxy AMy vibration motor stopped working right after the last update (2020-05-16) (https://doc.samsungmobile.com/SM-J415G/TPA/doc.html). I will note that after another update the vibration motor became more of a pulse than the regular constant vibration.
I have tried:
- Safemode
- *#0*#
- Interactive trouble shooting in the samsung members app
- Changing my volume settings along with do not disturb mode
- Multiple restarts
- Someone mentioned turning on vibrations in the sound part of settings, that option doesnt exist
- Turning off my phone for a period of time
- Changing my vibration pattern
And I am not factory resetting my phone as it's too much of a hassle.
Considering samsung's past update history with this phone, do I have to wait another 2 or more months to have this issue resolved?
- Tags:
- j415
- No vibration

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06-05-2020 04:07 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please , register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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07-20-2020 10:47 PM in
Galaxy A