Original topic:

Issues facing after Update of One UI 5.1

(Topic created on: 04-17-2023 10:34 PM)
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THEONLYSHARMA
Active Level 4
Options
Galaxy A
1. Screen gets blacked out for 2-3 seconds and gets locked automatically.
2. Signals is constantly fluctuating from 5g to 4g.
Before update no such issue was there.
I hope they fix this in upcoming update.
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2 Comments
kailash9057
Active Level 6
Galaxy A
Same problem
cs-member11
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device slowing down issue please visit this link: https://www.samsung.com/in/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-i...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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