Original topic:

Issue with Jio wifi calling

(Topic created on: 06-24-2022 08:56 AM)
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Anonymous
Not applicable
Options
Galaxy A
Jio wifi calling switches off automatically, I'm using Samsung Galaxy A73 and this issue is after the latest software update. Is anyone else also facing the same issue? Jio sim is in 1st sim slot and Airtel is in 2nd sim slot. By the way, I haven't faced any issue with Airtel wifi calling. Tried network reset but this problem doesn't want to go from my phone. I have tried with other non-Samsung phones also, and Jio wifi calling was working flawlessly. 
5 Comments
anandushaji44
Active Level 7
Galaxy A
I do experience the same with A53.
A twist, it's with airtel on sim slot 1. No problems with Jio on slot 2.

In no coverage areas, airtel wifi calling not working.
Anonymous
Not applicable
Galaxy A
I hope Samsung will fix this problem as soon as possible through software update
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

cs_member8
Moderator
Moderator
Options
Galaxy A


Dear Samsung Member,

 

Greetings from Samsung Customer Support!

We acknowledge your concern and apologize for the inconvenience caused, to understand your issue better we would like to Call you and take remote ofyour device along with our R&D team.

We request you to kindly share your contact details with the preferred date and time of calling

 

Phone number :

Preferred date of Calling:

Preferred time of calling:

 

Thank you for writing to us.

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Anonymous
Not applicable
Galaxy A
Can I share my personal info through email?
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