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Original topic:

Issue with Empty WhatsApp Voice Messages on Samsung A54

(Topic created on: 05-15-2024 06:26 PM)
171 Views
Karnelius28
Active Level 1
Options
Galaxy A

I've been experiencing an issue for over six months where my WhatsApp voice messages are sent empty. Despite visiting a Samsung customer care center, the problem persists. My phone model is a Samsung A54.

5 Comments
JupiterGuy
Active Level 4
Galaxy A
Does it only happen in WhatsApp? Do other apps voice recording work?
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JupiterGuy
Active Level 4
Galaxy A
Like when taking a video for example
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Karnelius28
Active Level 1
Galaxy A

Only on WhatsApp

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JupiterGuy
Active Level 4
Galaxy A
Does Whatsapp have permission to use your microphone?
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Samsung_specialist
Community Manager
Options
Galaxy A

We apologize for the inconvenience. Kindly verify the app permissions by navigating to Settings > Apps > WhatsApp > Permissions. If this action does not resolve the issue, please seek assistance from the app's support team.

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