Image Stabilisation

[Deeprupam]

What's the point of having a f1/7 aperture in cameras when there is no stabilisation even after spending more than 25k Rupees?
Not even EIS provided although gyroscope is present?
Earlier we used to see EIS AND OIS both in mid range segment (e.g A7 2016).
The other vendors are providing at least an EIS in a quite lower price.
Samsung, please implement EIS using a software upgrade (OTA).
Else there's a question arising: -
"Why to use Samsung anymore?"

[Gurmeet1]

agree

[S1999]

A7 2018 have Gyroscope based EIS

[Soulhungry]

The videos aren't stabilized. The video shakes continuously when recorded by not so steady hands. The photos sometimes are not blur but majority times blur

[Deeprupam]

I agree. Reply from Samsung is attached here.
I think most of the customers will really appreciate if they take necessary actions on the issue.