I have issue in my galaxy a23 4g it's battery is draining very fast

[Neeraj00010]

Dear samsung , i have a problem with my a23 its battery is draining very fastly I nowadays charging my phone 3 to 4 times please help me solve this problem after one ui 6 update. thank you. 

[JSS28]

83percent in 1hour 17min bro what were you doing like heavy graphics gaming with full brightness and high refresh rate or benchmark for 1hour or anything like that???💀

[Neeraj00010]

No bro i do nothing on it. It's now my routine to charge my phone 3 to 4. I did nothing on it only call. By the way comment is op 🤣😂

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Neeraj00010]

But bro its not help ful bcz i have already reset factory data before nothing has been changed

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Neeraj00010]

But bro what is log file and how to send it

[goodthings · Accepted solution]

It's automatically send by system immediately after send error report. But don't close Samsung Members App during this process untill complete. Thanks.

[Neeraj00010]

Ok thanks bro i will try it

[Sameer]

I have tried to address this issue in my video ...

https://youtu.be/DXM7pdW5a-w?si=_uL2LE-EYk5c8lY8

Make the following changes and wait for 2 weeks, post making all changes ...so that it studies the usage patterns and later battery life is enhanced ...

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