OreokameLJPhili so
Beginner Level 2
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06-26-2025 07:42 PM in
Galaxy A
It says I have entered too many unsuccessful attempts to unlock my device,they have locked it permanently. I must contact Samsung customer service to restart my phone I did contact Samsung customer service they to told me to press or hold the lower volume button n power off button it will switch off but it keeps saying the say thing and they can't assist please help me 😭
4 Comments
Kayjaybee
Beginner Level 4
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06-26-2025 08:07 PM in
Galaxy A
YouTube
JoeyMphela
Active Level 5
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06-26-2025 08:12 PM in
Galaxy A
Hard reset it but you will need to know your Google account the first one you used on the device after hard reseting
luhmizzy
Beginner Level 2
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06-27-2025 11:57 PM in
Galaxy A
You know also my a05 was doing that just now I had to go to YouTube to fix it for myself but you need to know you Google account and password or else all your data will be erased
bongisiwe
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09-13-2025 11:38 AM in
Galaxy A
Same problem