Please help me someone, only 1 mic is working (lower mic) and another mic (upper mic) is not working while calling or recording. If I put my smartphone on Loud speaker, I took away my smartphone 15cm or 20cm. It doesn't capture my voice. Very poor mic quality while I'm on call, my another samsung smartphone haven't this issue. Even I took 1m or 2m they still capture my voice, only this smartphone(a52) not able to capture my voice. Both mic hardware are ok, i test on Samsung Diagonostic Mic test, both Mics are fine. So this is software issue. If there's any setting that I can do please let me know.
We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
