Original topic:

Help Needed: Samsung Phone Stuck in Recovery Mode

(Topic created on: 07-21-2024 07:58 PM)
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SachithMW
Active Level 3
Options
Galaxy A

Hi everyone,

I hope someone can help me with a serious issue I'm facing with my Samsung phone. Yesterday, I turned off my phone, but it somehow turned back on automatically. But my phone failed to boot up normally and took me to the recovery mode screen. Here’s what I see:

SachithMW_0-1721571606621.png

Reboot Recovery Cause is [system_server:14611 RecoverySystemRescueParty]
E:[libfs_mgr] Unable to disable quotas on /dev/block/bootdevice/by-name/userdata because /system/bin/tune2fs is missing
Reason is [RescueParty]
Supported API: 3

Steps I've Tried:

  • Reboot System Now: Didn’t work, phone goes back to the same recovery screen.
  • Wipe Cache Partition: Tried this, but still no luck.
  • Try Again: This option just restarts the phone and brings me back to the same screen

After a few attempts, I got this additional screen suggesting:

  1. Try again
  2. Erase app data (says it may allow the phone to start in Safe Mode)
  3. Visit a service center

    unnamed (4).jpg

I haven’t tried "Erase app data" yet because I’m worried about losing important data. I need advice on how to proceed without losing my data if possible. If anyone has encountered this issue or has any insights, I would greatly appreciate your help.

Phone Model: Samsung A70

 

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12 Comments
MR_PRIME
Expert Level 5
Galaxy A
Noone can help if you really wanna solve this visit service center cz your os have stuck. They will re update through system. So visit as soon as possible.

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.
Galaxy A
I think you can go with the reboot system now option, so your all the data won't be erased. But First you should be concernd with the experts, go to the Samsung Members Application and hit the Support option in the bottom right corner, ie; Support > Ask question > Type your query > Send).
SachithMW
Active Level 3
Galaxy A

Any web postal for this. since can't use app due to this issue

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Galaxy A
1. As said by you , the phone isn't restarting

So you may try to update by adb ( if available)

Or by power off and try to turn on



But best option will be visiting to the service center if you don't have exact knowledge
SachithMW
Active Level 3
Galaxy A

Once after restarting, it's direct me to the same screen again and again. 

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john163
Active Level 9
Galaxy A
download the latest frimware, you will have files in it use samsungs ODIN tool to flash, to prevent data loss after adding all the files , in csc option there will be 2 csc files in the frimware downloaded chose home csc
john163
Active Level 9
Galaxy A
to back up data from internal storage mount/storage option from recovery menu
SachithMW
Active Level 3
Galaxy A

Can you please explain this more, can you recommend me some video to do this. or any step wise guideline 

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john163
Active Level 9
Galaxy A
connect your usb cable to pc when your in the recovery option and you will see this option mount storage, that will show your internal storage, copy all your data which u need like pics ,videos etc1721834844346.jpg
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