Original topic:

Heating issues

(Topic created on: 07-07-2021 07:36 AM)
414 Views
abbishek091
Active Level 6
Options
Galaxy A
My a50s device is lagg and heats up without uses. It's just lagg while opening and closing of the system apps. Even my software is up to date, storage have good enough empty and no other ungenuine third-party apps are installed in the system. I have posted and seen lots of post regarding this problem on Samsung community but since no improvement. Please do considered my issue seriously because I faced this problem approx 1 and half year but there's no improvement from your developers. If it would possible remove all flagship features from a50s and do provide lag free experience. And I've been waiting for it. Thank you 😊
7 Comments
DUTTA89
Active Level 7
Galaxy A
I have also a50s . But i have no such issues . Yes sometimes its lags during long duration gaming . I dont know why you face this . But try these tips although i think you know these tips
1. Clear all app catch data
2. Reset all setting
3. Reduce animation in developer option .
4. Remove thick cover case during charging or playing games.
5. Visit service center at last
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abbishek091
Active Level 6
Galaxy A
Is your phone's camera app is lag? Like stuttering while opening and closing or toggle between modes.
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DUTTA89
Active Level 7
Galaxy A
Nope.. not at all ... everything is fine till now
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abbishek091
Active Level 6
Galaxy A
So it maybe 6GB ram you have
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DUTTA89
Active Level 7
Galaxy A
No .. 4/128
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abbishek091
Active Level 6
Galaxy A
Yah bro weather is very hot in northern India. But I was buy this phone at rs 21k and I don't know how's the dumb phone Samsung has makes. It's a year long but no improvement in performance and laginess and as always I'll hope for better update.
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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