Original topic:

Heating issue.

(Topic created on: 02-14-2023 10:28 AM)
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Mgmileshg
Active Level 8
Options
Galaxy A

My phone(galaxy a53 5g) heats up to touch on the upper screen portion while doing normal multitasking - net browsing, video streaming and multiple app switches. Is anyone else facing this issue? I'm unaware as my phone is just one week old and I used redmi phones earlier and never faced such problems. The battery temperature in ampere app is showing almost 39°C.

10 Comments
Record4
Active Level 10
Galaxy A
I am using nearly 2 months. Never got heating issue.

From Mahammad Rafi.
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Mgmileshg
Active Level 8
Galaxy A
Did you notice the upper half of your screen getting hot after 10-15 mins of continuos usage? 120hz refresh rate and no battery saving mode.
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prasanta8420
Active Level 7
Galaxy A
Mai aaj video dekh raha tha... phone ka upper part heating kar raha tha.... Kal software update kiya tha.. uske baad se yeh haal hai
Mgmileshg
Active Level 8
Galaxy A
Maine aaj kiya. Uske baad wifi use kar raha hu to thoda thik lag raha hai. Magar pira nahi hua. Lagta hai mobile network pe jyada garam hota hai aur wifi me thoda kam🤷🏻
prasanta8420
Active Level 7
Galaxy A
Haa bhai.... Internet connection on karne ke baad zyada heat hota hai battery bhi zyada drain hota hai
Mgmileshg
Active Level 8
Galaxy A
Ye kaisi mushkil zindagi hai yaar. 20k ke upar yahi mobile mila jisme sd card ka support hai. Nahi to kuch aur lete. Samsung kuch deta hai to bahut kuch le bhi leta hai😭😭😭😭
prasanta8420
Active Level 7
Galaxy A
Sahi mai... tumne theek kaha... A53 bekar hai... paisa barbaad hogaya
Mgmileshg
Active Level 8
Galaxy A
😭😭😭😭😖😖😖🤕🤕🤕
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cs-member11
Moderator
Moderator
Options
Galaxy A


Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support