Original topic:

Has anyone facing screen freezing issue in galaxy a52

(Topic created on: 05-24-2022 01:58 PM)
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adi00
Active Level 3
Options
Galaxy A
After updating  software my screen got freeze every time ....pls give aby solution 
6 Comments
Nishitkohli
Expert Level 4
Galaxy A
Mine got freeze in youtube sometime so I clear cache of that app and it works fine for somedays then again same thing so I clear the cache frequently.
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adi00
Active Level 3
Galaxy A
But bro not on particular app mine got freeze even on lock screenn
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Akarmakar89
Active Level 5
Galaxy A
Try not to over use of your storage with dozens and dozens of softwares and games.
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Anfalanu
Active Level 5
Galaxy A
Android 12 is a big update. It bring some bugs with this. I think it's like that. Don't worry it will solve in next updation
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Pranav122002
Active Level 10
Galaxy A
I am facing issue of after swiping in whatsapp on message ro reply
Keyboard doesn't comes up
After may update
Samsung a52
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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