Green line issue

[manojpradhan]

I got green line issue in my samsung A73 5G phone, and asked the samsung authorized center gor display replacement but they said the display for A73 is not available in PAN India.

Is there other solution for this, could anyone help me with this plss.

[AvishekG]

The green line issue on Samsung Galaxy A73 5G has affected many users across regions after recent software updates or spontaneously, even without drops or physical damage .

[AvishekG]

If the authorized center says no replacement available you still have options:

Try a different Samsung Service Center — policies may vary, and some have accepted devices after escalation, sometimes charging only minimal service or labor fees (e.g., ₹560 in one case) .

Escalate via Samsung Members App or social media, especially if your phone is under 3 years and the panel shows no physical damage .

Consider reputable third-party repair as a fallback — users have replaced screens for much less, though this voids any remaining official coverage .

[AvishekG]

Suggested next steps

1. Backup your data immediately.

2. Visit another authorized Samsung service center in your city, show proof that no physical damage exists, and request escalation if needed.

3. Document everything — dates of line appearance, software version, and the service center’s responses.

4. If refused again, escalate via Samsung Members with error logs, tagged social media posts, or even legal avenues such as consumer complaints.

[AvishekG]

If you find this helpful, kindly accept it as a Solution. It helps others
Tap the 3 dots on my reply and select "Accept Solution." Thank you 😊

[BiRdMaN]

Not eligible for free screen replacement

[Naveen999]

Switch to another brand.

[ram_ram]

Samsung service center and samsung customer support don't provide free replacement send email to Samsung care try

[goodthings]

Kindly complaint to Samsung customer support through Samsung members app as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like Please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.