Original topic:

Glance on Samsung lock screen wallpaper services is not working

(Topic created on: 07-28-2022 08:54 PM)
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Spacewalk100
Active Level 6
Options
Galaxy A
Hello samsung members... . From last two days I have noticed that glance on samsung wallpaper services is not working properly... . Currently I am using samsung galaxy a71 device with Android 12 update... . Dose anyone else have faced same issue recently if so then please do let me know... . And if you have any idea that how to resolve this issue then please share with us thank you... .
Spacewalk100
Active Level 6
Galaxy A
I have shared an update from team samsung please see that in the comment section below... . You'll get to know... .
CartoonAnimation
Beginner Level 2
Galaxy A
Yes in M31s also briefing of the wallpaper stopped showing suddenly. What should i do anyone knows solution.
Spacewalk100
Active Level 6
Galaxy A
Just got an update from team samsung just take a look at it... .Screenshot_20220726-205511_Samsung Members.jpg
Sourav432q
Active Level 1
Galaxy A

Kab ayega  update 

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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

go to settings > click search option > find wallpaper services app > click wallpaper services app> click storage options , clear data this app and restart your device.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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Smiley53
Beginner Level 2
Galaxy A
There is no storage options in wallpaper services in M31
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Spacewalk100
Active Level 6
Galaxy A
Sorry didn't get you...??? what do you mean by no storage options available in wallpaper services...???
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AbhayKartikey
Beginner Level 5
Galaxy A

same problem I m facing, same repeated photos without link

Galaxy A

Hello, even i am also facing this issue and raised a compliant with Samsung India Ceo so that they can check and rectify this issue:

All members should mark the mail to this email address : deepu.vj@partner.samsung.com

servicehead.in@samsung.com

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Galaxy A

All member should raise a ticket to Samsung Care.

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