Galaxy A7 2018 auto restart issue

[AnkitChoudharyjat]

After last update (November security patch) my device is getting auto restarted after several hours of regular use.
Are you guys facing the same problem?
If someone can help, Suggestions welcomed.

[amohanty]

I have also same problem in my galaxy a7 2018

[AnkitChoudharyjat]

did you spoke to Samsung care?

[Litti]

अरे ये कैसे हो गया

[AnkitChoudharyjat]

software issue hai
baat ki hai maine customer care me.
safe mode me boot karne ki bol rhe hai.

[amohanty]

haan main care mein software update bhi kar chuka hoon uske baad bhi yehi prblm hai.

[pradeepg601]

facing with the same issue of restarting

[Arun6252]

I am have also same problem in my galaxy a7 2018

[amohanty]

samsung service centre se main baat kiya tha aur woh log bol rahe hain ki bahut hi jald woh ek security patch update denge jiski ki through yeh jo problem hai woh solve hone wala hai.

[admin_]

Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
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