Galaxy A51 auto rebooting randomly apx 6-7 times in a day

[Samsung_CPANZpC]

My Galaxy A51  is auto rebooting 6-7 times in a day.

I have tried to reset the same on company default but still no resolution.

Can you provide me any solution or new patch to restrict auto reloads?

This is very bad experience from my Samsung cell phone. It is rebooting while in call as well.

[owl123]

You most likely have this issue.

https://www.sammobile.com/news/galaxy-a-m-series-phones-mysterious-auto-restart-issue/

You'll have to get the motherboard replaced from the service centre

[karandriems]

Its a Motherboard issue.
If your mobile in warranty then replace the Motherboard otherwise buy a new device.

[cs-member13]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function

There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:

Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

Thank you for writing to Samsung.
Warm regard,
Samsung customer support