One of the problems with my mobile is that if you update or download anything, it is downloaded as long as the display light is on or apps are updated, but as soon as the display light is off, everything stops. If there is any solution to this please someone help !.
Hi, have you turned on power saving? Background apps won't work if power saving is turned on. By the way, is this the same for all apps or the issue is only for a particular app?
Please follow the steps below in order to detect the problem and solve is:
1- Check to make sure that the proximity sensor is not blocked by a case or cover on your screen.
2-Try deactivating the Adaptive brightness feature to control the screen brightness yourself. Settings- Display-Tap the switch to deactivate "Adaptive brightness"-Slide the bar to the right to increase the screen brightness.
3-Increase the screen timeout. Setting-Display-Tap "Screen Timeout"-Select your preferred time limit for the screen to stay on.
4-Keep the screen active while using it. Settings- Advanced features- Motions and gestures-Keep screen on while viewing.
5-Change the secure lock setting,Setting- Lock screen-"Secure lock settings", then enter your PIN, Pattern or Password if you have one set up-Auto lock when screen turns off-Adjust the time delay.
